Returns & Exchanges

At Sting, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Simply follow our streamlined process to initiate a return or exchange for a full refund to your original payment method.

1

Initiate Your Request

Log into your account or use our guest portal to enter your order number and email address to start the return process.

2

Print Return Label

Select the items you wish to return and download the prepaid shipping label provided by our automated system.

3

Pack and Ship

Securely pack your items in their original box, attach the shipping label, and drop the package off at any authorized carrier location.

4

Receive Refund

Once our warehouse inspects the returned items, your refund will be processed and credited back to you within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing